Q4Launch’s 2020 Year in Review

January 5, 2021

Here at Q4Launch, we dream big and set goals designed to help our customers succeed each New YearAlthough 2020 wasn’t anything like we anticipated, we’re still proud of the year we had! Our team rallied together to help our partners weather the COVID-19 storm that devastated the travel industry, while also spearheading new initiatives within the company. Here’s our 2020 year in review 

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5 Things 2020 Brought for Q4Launch  

1. A New Office 

One of the most exciting developments in 2020 was moving into our brand-new office! This space is larger and sleeker than past offices and will allow our company to continue to grow and attract top talent. The indoor slide is just a plus!  

2. Work from Home 

COVID-19 hit shortly after we moved into the new office. So, like so many companies, we switched to a work-from-home business model. Our entire team worked remotely until the fall when team members were able to come back electively. Although we can’t wait until we can all be together again, the well-being of our team and the local community remains of the utmost importance to us.  

3. OneWorld Health Partnership 

At the beginning of the year, we expanded our partnership with OneWorld Health, an organization that provides affordable healthcare to underserved communities. Little did we know how impactful it was going to be as they sought to support care for COVID-19 in Uganda, Nicaragua, and Honduras.  

Two years ago, we partnered with OneWorld Health to open a clinic in Managua, Nicaragua, to support the underserved medical needs of that community. As we head into 2021, we look forward to continuing to expand our partnership with OneWorld Health by opening another clinic to expand its reach in bringing permanent, sustainable healthcare to the chronically underserved. 

4. New Initiatives  

More than anything else, we spent the past year brainstorming and spearheading new products and services for our customers. We launched two new products in 2020, including Q4Flash and Guest LifeCycle AutomationBoth products are designed to increase revenue for customers who opt in! 

We also developed Hit the Ground Running Campaigns, which were designed around marketing into, through, and out of a crisis such as COVID-19 and the related travel restrictions.  

5. A Closer Relationship with Our Customers 

Changes ahead sign

We can’t speak about a year in review without mentioning our customers. This year has reminded us that you can strip away everything else, and, at our core, our relationships are what matter most. This was an unusual year for everyone, and working through it together made all the difference! 

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