Introducing Guest LifeCycle Automation
Increase your revenue with Guest LifeCycle Automation! There’s no better way to increase the average revenue per guest and rebook customers.
By using email automations, we can build guest anticipation, drive add-ons and additional nights, promote social sharing and reviews, and ultimately prompt rebookings.
What is Guest LifeCycle Automation?
Guest LifeCycle Automation is the newest product in our portfolio of Future Proof® platform offerings. Our automation product increases revenue by upselling add-ons or packages that guests did not initially select when booking and by offering extensions on their stay. With Guest Life Cycle Automation:
- Deliver a better guest experience.
- Drive revenue in the anticipation stages.
- Dirve more 5 Star Reviews
- Rebook more past guests.
- Rebook Booking.com™ & Expedia® guest directly.
How Does It Work?
Guest LifeCycle Automation targets guests from precheck-in to post check-out. Our strategy includes opportunities to increase guest satisfaction and revenue by:
- Upselling add-ons and/or packages before they arrive.
- Offering opportunities to extend the stay after check-in.
- Incentives for sharing their stay via social media.
- Offering a satisfaction survey.
- Requesting a 5 Star review.
- Encouraging rebooking through special rebooking offers
- Opportunity to rebook from third party OTA's directly.
- And much more!
How Do I Get Started?
If you are already a Q4Launch customer, you are in luck! All you have to do is speak with your Customer Success Manager, and we help coordinate a date and offer that works for you. From there, you can sit back, and we will handle the rest!
If you are not a Q4Launch customer, give us a call! We are continuously rolling out new innovative products that help serve the hospitality industry's needs.
